Careers
Calls On Call is always looking for smart, fun and kind people to join us at our growing company. See the details below for the job descriptions for the job that may be exactly what you are looking for. If you are motivated, committed, enjoy a fun work environment, and want to grow along with us, we would love to hear from you!
Check out the opportunities below to see if you would be a great addition to our team.
Do you love to talk? Can you also listen? We’re looking for an outstanding full-time receptionist!
We are looking for an enthusiastic and energetic person to help with telephone and administrative support. The right candidate will have or exceed these skills:
- Professional and friendly phone etiquette
- Typing speed of 50+ wpm
- Working knowledge of Microsoft Office applications (preferred)
- Ability to efficiently multi-task in a fast paced environment
- Exceptional attention to detail
- Experience in customer service
- Excellent spelling and grammar
- Willingness to learn new programs/skills
Benefits of working with Calls On Call:
- Health benefits
- Great pay
- Paid vacation and holidays
- An environment focused on learning/career building
- Opportunity to work independently as well as with a team
- Options to advance within the company
If you think you are the right candidate and can make people smile just by speaking with them please send a cover letter and resume to us at hello@callsoncall.com.
Calls On Call provides professional and customized receptionist services to small businesses. Whether it’s taking messages, scheduling appointments, providing customer service, or executing administrative projects, Calls On Call receptionists will meet the needs of clients, and at the same time maintain a professional, helpful image for their business!
Calls On Call has experienced phenomenal growth in their five years of business, has been featured in several media outlets, and is the only business of its kind in Dane County!
Calls On Call is expanding their team and looking for a Business Development Specialist to continue to grow and market our business within the local area.
About Calls On Call
In March 2012, James Kademan and Jodi Fisher launched Calls On Call, a shared receptionist service, to address a problem they’d experienced firsthand: lost business from an inability to answer and respond to incoming calls during the day. Their primary goal was to create the illusion of a full-time receptionist, at a fraction of the cost of hiring one for their clients.
The company has grown by 400% in the last 2 years, and has also developed an additional division for outbound call services. This division provides appointment setting, sales cold calls, collections, customer service follow-up calls, and secret shopping services.
Our clients include professional small businesses within the service industry that want to establish exceptional customer service firsthand, and won’t settle for voicemails, cell phones, or a call center to take care of their clients and potential customers.
About You
Calls On Call is looking for someone who is passionate about building client relationships, is extremely motivated, thrives on working independently, and excels at the business development process. If you are someone who has a strong drive to succeed and a passion for making clients happy, then we would love to talk to you!
If you’re the sales person we’re looking for, you’ll be driven, self-motivated, successful, and great at communicating in person, as well as over the phone. You’ll be challenged and asked to achieve great results. You’ll sell to dozens of potential clients each and every week. You’ll thrive on working independently, creating your own sales plans, and achieving aggressive goals. And finally, you will be excited to take on the long-term challenge of creating a successful sales record in your new role as our Business Development representative at Calls On Call.
This sales position is primarily responsible for securing new clients in a B2B setting for our growing Madison, WI office. This is accomplished by skillfully matching the solutions we offer to the needs of prospective business leaders and owners in Madison and south central Wisconsin. You’ll be inspired, passionate, motivated and above all…. ready to learn, sell, and push yourself to achieve more than you ever thought possible.
Main responsibilities will be:
- Creating sales plans that lead to successful closing of service contracts
- Attending networking functions, business meetings, and professional events (both during the day and early evening hours)
- Lead generation
- Using social media to develop relationships, build connections, and share your expertise to help others
- Marketing Calls On Call to spread the word about our services and benefits
- Managing relationships with business partners
- Account management of existing clients, including upselling services
Required Qualifications:
- 3+ years showing a successful track record in business-to-business sales
- History showing an ability to work independently and self-motivate
- Bachelor’s degree or equivalent
- Microsoft office experience (Word, Excel, PowerPoint)
- If the words “dependable, consistent, positive, and reliable” describe you, we’re interested in talking
- Fun, yet professional attitude
We offer great benefits!
- Flexible hours
- Medical, dental, vision, and life insurance plans are available
- Extremely generous commission pay structure
- Average first year salary is $50,000+; expected second year salary is $80,000+!
- A great team to partner with!
You must live in the Madison/surrounding area and have the ability to attend both day and evening events.
If this ad describes you, be ready to sell yourself! Please send a cover letter and resume to hello@CallsOnCall.com, with “Business Development Application” in the subject line.
Calls On Call is expanding their team and looking for an Outbound Call Specialist to set appointments for the sales team, as well as make outgoing calls for our clients.
This position starts at part-time (20-25 hours/week), transitioning into full-time as success is shown and clients are added. We also offer the opportunity to transition into a full-time sales role (inside and outside sales) after displaying a successful track record.
About Calls On Call
In March 2012, James Kademan and Jodi Fisher launched Calls On Call, a shared receptionist service, to address a problem they’d experienced firsthand: lost business from an inability to answer and respond to incoming calls during the day. Their primary goal was to create the illusion of a full-time receptionist, at a fraction of the cost of hiring one for their clients.
The company has grown by 400% in the last 2 years, and has also developed an additional division for outbound call services. This division provides appointment setting, sales cold calls, collections, customer service follow-up calls, and secret shopping services.
Our clients include professional small businesses within the service industry that want to establish exceptional customer service firsthand, and won’t settle for voicemails, cell phones, or a call center to take care of their clients and potential customers.
About You
Calls On Call is looking for someone who isn’t afraid of cold calling. You can adapt to the caller, you enjoy a challenge, and you’re self-motivated. You take great pride in the successful result of setting a meeting. You can take a script and make it yours, improving on it as you gain experience with calls.
The successful candidate thrives on working independently, and enjoys the bonuses they receive by hitting their numbers and making their goals.
This position is primarily responsible for securing appointments in a B2B setting for our growing Madison, WI office. This is accomplished by skillfully uncovering the needs of prospective business leaders and business owners, and creating interest and excitement in our services as a way to meet those needs. Secondarily, you may be asked to make outgoing calls on behalf of our clients.
You’ll be inspired, passionate, motivated and above all…. ready to learn, sell, and push yourself to achieve more than you ever thought possible.
Main responsibilities will be:
- Appointment setting for Calls On Call via phone calls, email, and standard mail
- Creating and organizing lists of contacts
- Creating month-end reports with call results
- Making customer service follow-up calls, cold calls, and/or secret shopping calls for our clients
Required Qualifications:
- History showing an ability to work independently and self-motivate
- Microsoft office experience (Word, Excel, PowerPoint)
- If the words “hunter, loyal, motivated, dependable, consistent, positive, and reliable” describe you, we’re interested in talking
- An aptitude to learn quickly
- Fun, yet professional attitude
Preferred (Not Required) Qualifications:
- Experience showing a successful track record in business-to-business sales
- Bachelor’s degree or equivalent
What’s In It For You?
- Flexible hours
- Hourly rate plus a very generous bonus structure
- Once this position moves to full-time we offer full benefits, a generous paid time off package, and paid Holidays
- Amazing potential for growth within the company!
If this ad describes you, be ready to sell yourself! Please send a cover letter and resume to hello@CallsOnCall.com, with “Outbound Call Specialist Application” in the subject line.
Our Job is to Help You be the Hero for Your Customers!
Get started with us today or request a free quote